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Phones still close the deal. Five numbers say why your front desk can’t afford to miss one.
67% of customers hang up if they don't receive immediate assistance.
85% of missed calls never call back — that revenue is gone for good.
92% of customer interactions happen over the phone. Every dropped call is a leak.
75% of consumers believe calling is the fastest way to get a response.
60% of customers prefer speaking with a real representative over an automated handoff.

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